Suitability to partake in exercise
We recommend that you take medical advice before partaking in vigorous exercise. If you have any doubts about your fitness or capability to exercise, you must get advice from a doctor before taking part in our classes. Our classes are design to push you to your limits and therefore come with risks associated with vigorous exercise, it is essential for your safety that you ensure you can partake in this sort of exercise. You are responsible for correctly using all club facilities; if you do not know how to use a piece of equipment correctly then you must ask a member of staff before using the equipment Liability for personal property we will not be liable to you for any loss, damage or theft of the property you bring onto our premises.
Class Cancellations
To enable us to provide our services fairly to all customers we have a cancellation policy that is intended to enable as many people to attend classes as possible. You can cancel your booking 24 hours before the class without a penalty. If you cancel within 24 hours of the start of the class or do not show up for the class the following will apply:
- For drop-in (pay as you go/pay per class/multiple class credits clients) you will lose your credit or fee you have paid
- For subscribed members, you will be subject to lose that credit for the week.
Right to cancel
You can cancel your membership within 14 days of joining if you signed up online and have not used the gym, we will refund any membership fees you have paid as long as we receive your cancellation notice within this time frame and you have not used the gym.
Ending your membership
Memberships must be cancelled in writing to info@hustlehouse.co.uk. Your membership will automatically continue at the end of the initial term which all memberships are contracted to three months. Once the initial term has ended you can give us one full calendar months’ notice from your payment date, to end it. If your contract continues after the initial term, you can end your membership by giving us one full calendar months’ notice. You must pay your full membership rate during your months’ notice. Example: You give notice to end your membership contract on any day in April, but your full calendar months’ notice will not start until 1 May, and you will leave on 31 May (your final payment will be for the month of May).